At Virelle Explores, we are committed to delivering your orders safely and efficiently, no matter where you are in the world. Our goal is to ensure that every customer receives their products in excellent condition and within a reasonable timeframe.
Order Processing
All orders are processed once payment is confirmed through our cash-on-delivery option. Orders are typically packed and dispatched within 2–4 business days after confirmation.
Order Tracking
Once your order has been shipped, you will receive a confirmation message or email containing tracking details so you can monitor your delivery status.
Delivery Partners
We work with trusted and reliable courier partners to ensure smooth and secure deliveries worldwide. Delivery times may vary depending on your location and courier availability.
Damaged or Lost Packages
In the rare case that your order arrives damaged or is lost in transit, please contact us immediately at [email protected]. We will work with our delivery partners to resolve the issue promptly.
Incorrect Address Information
Please ensure all shipping details are accurate before confirming your order. Virelle Explores is not responsible for delays or losses caused by incorrect or incomplete address information provided by the customer.
Contact Us
If you have any questions about shipping or order status, please contact our support team at:
Email: [email protected]